Dear Paul, I just want to share with you the horror story I went through with one of your competitors. – Knock… Knock… Knock… 7.30am, unannounced they rocked up at my door. I was told that the real-estate asked them to cut down the dead tree by the pool. With a horrible buzzing noise they woke up my wife and two kids, then the noise finally subsided. I gave it a few minutes, then went outside to find them gone without even saying thanks. The pool gate was dangerously left held wide open with a brick, the side gate used to keep the dog in was left open and there was a horrible mess of leaves and branches all through the backyard, driveway and front yard. The stump was sharp and crooked and I was pretty damn annoyed… Next time I’ll insist that the landlord uses your company because I know I’ll get a good job done and I won’t be left having to sweep it up myself!